Welcome to RexMobiles! We strive to provide unique phone cases and exceptional service to our customers. Please review our policies below:

Exchange Policy

At RexMobiles, we accept returns. Also, we do provide exchange services under the following conditions:

1. Eligibility for Exchange: Exchanges are only available for products that are damaged, or some parts are missing upon delivery.

2. Exchange Time Frame: You must request an exchange within 8 days of receiving your product.

3. Cost of Exchange: Exchange services are provided free of charge.

4. Exchange Process:
a. Contact us via email at care@rexmobiles.com or call us at +91 9226742928 within the 8-day time frame.
b. Provide your order number and details of the damage.
c. Our support team will guide you through the exchange process.

Cancellation Policy

We understand that sometimes you may need to cancel an order. Our cancellation policy is as follows:

1. Cancellation Time Frame: Cancellations are accepted within 4 hours of placing the order.

2. Cost of Cancellation: Cancellations made within the 4-hour time frame are free of charge.

3. Cancellation Process:
a. To cancel your order, contact us via email at care@rexmobiles.com or call us at +91 9226742928 within the 4-hour window.
b. Provide your order number and request for cancellation.

4. After 4 Hours: Unfortunately, we do not accept cancellations after the 4-hour time frame has passed.

Contact Information

For any inquiries or support, please reach out to us:

Email: care@rexmobiles.com

Phone: +91 9226742928

Support Hours: Monday to Saturday: 9:00 AM – 9:00 PM

Address: Shop Number 57, divya Electronics Shri Chhatrapati Shivaji Maharaj Shopping Complex Bhusawal, Maharashtra 425201 India